Data Integrity & MDM Analyst in Dallas, TX at Reddy Ice

Date Posted: 7/17/2020

Job Snapshot

Job Description

Job Requisition


Worker Time Type

Full time

Worker Sub-Type



Job Description


Supports daily Data Integrity efforts utilizing real time ERP source system with downstream responsibility to and partnership with – CRM Systems, Sales, Field Operations, Accounts Receivable, IT and Mobile support. The master data files include customer, product, delivery management partner attributes and pricing. Envisions future state processes, automation and works well within IT partnership.


  • Performs data entry to AX source system master data utilizing process documentation (e.g. customer, pricing, distribution.) Able to provide direction to functional partners while suggesting best practices and adherence to process.
  • Independently and creatively performs data cleansing, data audits, and data validation between multiple systems and various attributes; as well as reporting out to business partners, direct manager and CIO.
  • Excellent time management skills with ability to balance seasonal demands.
  • With guidance from Data Integrity Manager, performs Delivery Management data cutovers with knowledge of co-packing, distributors, company delivered distribution models.
  • Integral to Data Governance and vision for Reddy Ice Data Map to include - customer, distributor, assets, inventory, hierarchies, & retail chain management. Will assist in deck preparation for data steering committee and new project and process automation.
  • Independently and accurately develops and performs delivery management, chain pricing and customer attribute uploads. Understands impact of data movement and ensures ‘white glove’ accuracy and service to business partners. Reviews updated outputs, and resolves downstream mobile, pricing or distribution issues as they occur with guidance from Data Integrity Manager.
  • Reports automation anomalies to IT, through exception reporting execution and daily adherence to BAU processes.
  • Processes Autotask ticket queue and reviews Customer Maintenance approval items on a daily basis. Monitors and manages ticket queue calendar balanced against master data projects to ensure all business partner data management is addressed equally within the work week.
  • In conjunction with IT & Data Integrity Manager, this individual will help initiate the uses for MDS/DQS data mart for M&A data cleansing and distributor movement.
  • Gather periodic KPIs for governance reporting. Ability to report data points graphically and visually. Produces monthly data exception reports with assistance from Data Integrity Manager. Requires strong analytical skillset.
  • Superior attention to detail and can perform at a high level in a fast-paced environment.
  • Professionally partners with EDI Analyst with some knowledge of pay-by-scan and EDI preferred.
  • Makes and assumes other duties and responsibilities required or assigned by management.
  • Adhering to the Code of Business Ethics is essential.  We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.




  • Bachelor’s degree required. Advanced degree preferred.
  • 5+ years experience in master data or analytics environment with CRM or ERP systems.
  • Experience writing IT Business Requirement documentation.
  • Expert knowledge of the MS Office Suite with an emphasis on 5+ years of expert knowledge of Excel, with additional datamining program knowledge. High degree of analytical skill.
  • Minimum 1 year of Routing Continious Improvement process mapping experience required.
  • Experience with Microsoft Dynamics preferred
  • Understands basic Accounting & Finance concepts.
  • Displays interpersonal skills with excellent “servant leader” and “can do” mentality.
  • Strong written and communication skills 


Typical office environment, generally sedentary position using computers, calculators, phones, and other office equipment. This position works in a fast-paced, rapidly changing work environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.

Willing to work occasional weekends when required due to live data streams or emergency ice management. Must be able to lift up to 20 pounds of file boxes for storage of data. No travel required.








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