This site uses cookies. To find out more, see our Cookies Policy

Distribution Supervisor - Gaffney, NC in Gaffney, SC at Reddy Ice

Date Posted: 2/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Gaffney, SC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Requisition


Worker Time Type

Full time

Worker Sub-Type



Job Description


Total responsibility for product delivery to customers in the most efficient and safest manner possible.


Hire, train, supervise, coach, and review all delivery employees. This includes drivers, forklift drivers, and dock clerks.

Exercises safety precautions and assist with employee training to do the same.

Prepares monthly estimates of staffing and equipment requirements.

Maintains compliance documents and logs. This includes Driver Qualification files, HOS logs and DVIRs.

Investigates all driver accidents and files proper paperwork.

Establishes or assists CSM in the most efficient routing of trucks. Schedules all employees to ensure adequate coverage and efficient operations.

Ensures special deliveries are made promptly and efficiently.

Ensures product is delivered on a timely basis.

Monitors maintenance and repairs on vehicles and delivery equipment such as pallet jacks, carts, dolly, etc. Responsible for vetting, approving and submitting for payment all invoices related to delivery operation: Fleet, pallet jack, dock, etc.

Periodically checks with customers on proper merchandising.

Coordinates delivery of product for new accounts with management.

Resolves delivery problems with customers.

Check drivers in as necessary. Ensure all policies are followed and all monies are properly turned in and accounted for each day.

Utilizes route reports as a tool to develop cost effective routes.

Monitors junk ice returns and follow-up with same. Ensure proper inventory control – responsible to ensure proper transactions occur as inventory leaves and returns to the warehouse.

Manages the dock. Ensure appointment times are adhered to for all distributors and coordinate with loading times of company vehicles.

Make and assume other duties and responsibilities required or assigned by management.

Adhering to the Code of Business Ethics is essential.  We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.


Internal:     Daily contact with all plant supervisor and manager, and with delivery employees.

External:    Contact with customers, distributors, vendors and repair service personnel.


Excellent decision making abilities and judgment are required.  Must be able to respond to non-routine situations with promptness and use of good business judgment.  Errors could be lost customers, excessive repair costs on vehicles, overtime costs due to poor scheduling.  This job is diverse and complex due to the number of duties and situations which must be handled.


This position has direct supervisory responsibilities for all delivery personnel including drivers, forklift drivers and dock clerks.


High school diploma with the ability to do basic math and complete paperwork.  Must have some experience in route sales, delivery and supervision.  Must hold a valid CDL Class A drivers license and have an acceptable motor vehicle record.  Minimum 5 years of experience managing a team of professional drivers.


Minimal travel; on-call availability, weekend and evening work may be required.  Must hold a valid Class A CDL with an acceptable MVR and current medical certificate. Must be able to climb a ladder, work with light duty tools, and lift up to 40 pounds. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships and reason through complex business situations is essential.

Hazards include working around moving equipment (trucks and forklifts) and travel hazards if on route. 





South Carolina


  1. Warehouse Jobs
  2. Dispatcher Jobs