HVAC Service Supervisor - Los Angeles, CA in Los Angeles, CA at Reddy Ice

Date Posted: 6/28/2018

Job Snapshot

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Job Description

Worker Time Type

Full time

Worker Sub-Type


Job Description

POSITION PURPOSE: This position is in charge of managing the staff, equipment, parts and activities of a Reddy Ice refurbishment center. This position is responsible for the quality of all equipment overhauled and shipped from the center. DUTIES AND RESPONSIBILITIES: 1. Manage all activities of the refurb center, including planning work flow and ensuring appropriate staffing levels, quality checks of completed equipment, parts and equipment inventory management, and yard cleanliness. 2. Perform all supervisory functions required including but not limited to hiring, promoting, coaching, terminating, performing performance reviews, and recommending pay rates. 3. Coordinate with other Reddy Ice locations on incoming and outgoing shipment of equipment and parts. 4. Confirm that machines are tested and are in compliance with all federal, state, and local water/ice quality regulations. 5. Drives a Customer Centric Culture by engaging in respectful, consistent communication with our customers while striving to promote outstanding customer service. 6. Communicates opportunities for SOP improvement to the FESM. 7. Contributes to peer discussions regarding equipment maintenance and cleanliness best practices via Skype, conference calls, and through other technology. 8. Displays a professional and courteous attitude to co-workers, managers, and the general public at all times. This includes, operating company vehicle safely and in accordance with all applicable laws of the road, reporting to the assigned job site in uniform and ready to begin work at the designated start time, immediately reporting any accidents/injuries, and strict adherence to safety requirements and procedures as outlined in the Policies, Programs & Procedures Manual. As of 10/10/2013 10:41 AM 9. Performs other duties as required or assigned by management. 10. Adhering to the Code of Business Ethics and individual store policy and procedure is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. SUPERVISORY RESPONSIBILITY: Refurb techs WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Minimal Travel with potential for overnight. Weekend and night work is a requirement of the position. May occasionaly perform work in retail stores or other customer sites; driving between retail stores and plant location. Must be able to lift 40lbs. plus utilize installation lift equipment. Ability to climb ladders and work with light duty tools. EDUCATION AND EXPERIENCE: • Minimum 2 years of previous supervisory experience, preferably in an industrial equipment repair environment. • Minimum 5 years of autobody repair experience preferred. • Minimum high school diploma and certification in refrigeration or electrical; bachelor’s degree preferred. • EPA level 1 required. • Preferably has a valid driver’s license and good driving record – may be required to use company vehicle at times. Assist in maintaining company vehicle to the scheduled maintenance requirements. • Maintain internal company testing requirements above 80% level for all company training courses



Southern California




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